1. Introduction
RASID ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information when you use our competitor ad monitoring service at ras-id.com.
2. Information We Collect
We collect the following types of information:
- Account information: Name, email address, and Telegram ID when you sign up.
- Competitor data: URLs and page names of competitors you choose to monitor.
- Payment information: Processed securely by our payment provider. We do not store card details.
- Usage data: How you interact with the platform, alert history, and feature usage.
- Technical data: IP address, browser type, and device information for security purposes.
3. How We Use Your Information
- To deliver competitor ad alerts via Telegram and email.
- To manage your subscription and process payments.
- To send you service-related communications (onboarding, updates, receipts).
- To improve the platform based on usage patterns.
- To comply with legal obligations.
4. Data Sharing
We do not sell your personal data. We may share information with:
- Payment processors (Paddle/Stripe) to handle billing securely.
- Infrastructure providers (Supabase, n8n) to operate the service.
- Legal authorities if required by applicable law.
5. Data Retention
We retain your account data for as long as your subscription is active. After cancellation, data is retained for 30 days before deletion. Ad alert history may be retained for up to 12 months for reporting purposes.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data.
- Withdraw consent for marketing communications at any time.
To exercise these rights, contact us at support@ras-id.com.
7. Cookies
We use minimal cookies for essential site functionality and analytics. We do not use cookies for advertising targeting. You can disable cookies in your browser settings, though this may affect site functionality.
8. Security
We implement industry-standard security measures including encrypted data storage, secure HTTPS connections, and access controls. However, no system is completely secure and we cannot guarantee absolute security.
9. Third-Party Links
Our service may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
10. Children's Privacy
RASID is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from minors.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email. Continued use of the Service after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at support@ras-id.com.